Privacy Policy

Kulgem Grupp OÜ is committed to respecting your privacy and adhering to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website https://kulgem.com. By using our website, you agree that we may collect and use your data in accordance with this privacy policy.

This privacy policy aims to explain what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

Data Controller:
Kulgem Grupp OÜ
Company registration number: 16945062
Email: info@kulgem.com
Phone number: +372 5833 0195

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on 25.05.2018.

Data Collection and Use

Types of Data We Collect:

We collect information that you knowingly and actively provide to us when using our services or participating in our campaigns, as well as any information your devices send when accessing our products and services.

The data we collect includes information you have knowingly shared with us during the use of our services or campaigns and information automatically transmitted by your devices.

Personal Data Collection Methods:

  • When you contact us by phone, email, or online chat
  • When you browse our website https://kulgem.com
  • When you comment, like, or share a post on our social media accounts
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Types of Data Collected:

Personal Data

We ask for personal information only when necessary to provide you with a service. By contacting us or visiting our website, you may share personal data with us (e.g., first and last name, personal identification code, email address, etc.).

Log Files

Our website https://kulgem.com stores log files about its visitors. The collected information may include:

  • Type of device used
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of the website visit
  • Entry and exit pages
  • Number of clicks

The information in the log files is used to analyze trends, administer the site, track users’ activities on the site, and collect demographic information. The information collected is not intended to identify individuals.

Cookies

Like most websites, https://kulgem.com uses “cookies.” A cookie is essentially a text file that is stored on a user’s device when visiting a website. Cookies determine and store preferences, regional settings, usage options for services, etc.

You can disable the use of cookies in your browser settings, but this may affect the service offered to you.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after you close the browser. Session cookies are deleted immediately after closing the browser.

Types of Cookies:

Necessary Cookies
Session cookies that enable the use of services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.

Notification Cookies
These cookies identify whether users have accepted the use of cookies on the website.

Functionality Cookies
These cookies allow your browser to remember choices you make when using the website, such as saving your login information or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How We Use Data:

We may use the collected information for various purposes, including:

  • Maintaining, managing, developing, personalizing, and expanding our website
  • Collecting statistics to offer better services and/or promotions and to understand and analyze the behavior of our website visitors
  • Identifying you via phone, message, or email
  • Sending information and requesting feedback about our services
  • Preventing fraud and protecting our website
  • Enabling us to connect with you via social media accounts
  • Reading chat history to provide relevant advice
  • Improving our service quality and offering more effective browsing solutions
  • Developing new products, services, or improving their functionality
  • Facilitating and speeding up interactions when you contact us
  • For other purposes such as data analysis, studying trends, evaluating the effectiveness of our advertising campaigns.

When We May Share Your Data:

  • We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing, or acquisition of our company. We will notify you of the transfer of your personal data and when it becomes subject to another privacy policy.
  • We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies we own.
  • We may share your data with business partners to offer you certain products, services, or promotions.
  • With your consent, we may disclose your personal data for any other purpose.
  • We are required to disclose your personal data if required by law. We may also disclose your data in good faith to comply with a legal obligation, protect our rights or property, prevent or detect possible violations related to the use of our service, and ensure the safety of service users.

Data Retention:

The company retains your personal data only for as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company retains log files for internal analysis purposes. Log files are generally kept for a shorter period unless the data is used to enhance security or improve the functionality of our service, or if we are legally obligated to retain such data for a longer period.

Processing Children’s Data:

None of our products or services are directed to children under the age of 13, and we do not knowingly collect data from children under 13. If we suspect that we are processing data from a person under 13, we will remove that person from all our databases.

Your Rights to Protect Your Data:

You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you decide not to share your data with us, we will not treat you unfairly because of it. If you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data we collect about you.

If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy and Estonian law. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to opt-out of communicating with us and request that we remove your data from our databases. Occasionally, we may also ask you for information to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email at info@kulgem.com or by phone at +372 5833 0195. We will do our best to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact details provided in this document and provide us with all details about the alleged violation. We will promptly investigate your complaint and respond to you in writing, detailing the results of the investigation and outlining the steps we will take to address your complaint. You also have the right to contact a regulatory authority or data protection authority.

GDPR Data Protection Rights:

We want to ensure that you are fully aware of all your data protection rights. Every user of the site is entitled to the following:

  • Right of Access – You have the right to request copies of your personal data.
  • Right to Rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to Erasure – You have the right to request the erasure of your personal data, under certain conditions.
  • Right to Restrict Processing – You have the right to request the restriction of processing your personal data, under certain conditions.
  • Right to Object to Processing – You have the right to object to the processing of your personal data, under certain conditions.
  • Right to Data Portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Data Security:

The security of your personal data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Kulgem Grupp OÜ takes all reasonably necessary measures to ensure your data is treated securely and in accordance with this privacy policy and Estonian law. Your data will not be transferred to any organization or country unless there are adequate controls in place to ensure the security of your data.

Links to Other Websites:

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.

We strongly recommend that you review the privacy policy of every site you visit. We have no control over third-party sites and are not responsible for their content, privacy policies, services offered, or anything else.

Privacy Policy Updates

When necessary, we reserve the right to make changes to this privacy policy document. After updating the privacy policy, we will change the update date at the bottom of this document. If you continue to visit and use our website after the privacy policy has been updated, we will consider this as your implicit agreement to the changes.

Last modified on 06.08.2024